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Home » Did You Clear Your FaceTime/Skype Video with Compliance?

Did You Clear Your FaceTime/Skype Video with Compliance?

Posted September 8, 2020 by Steve Savant Leave a Comment

Schedule a face to face appointment is fraught with problems, not to mention seminars which are near impossible. Often financial professionals don’t record appointments or seminars. The general rule of thumb is to submit an outline or power point to compliance before the scheduled event. But these days, during the pandemic, much of the unapproved communication to consumers and clients is via FaceTime, Skype and Zoom. Somehow these forms of video contact seem to escape oversight. But they’re not free from review. To compound this even the more, most of the unreviewed activity, is recorded. If not buy the adviser or insurance agent, by members of the audience, i.e. consumers or clients.

Any misstatements, omissions, fiduciary areas like taxes and law (if you’re not so licensed) can land you in hot water. And this is only underscored even the more from a prosecution point of view when your content it can be retrieved on video. It only takes one video attendee to question a statement you’ve made and send it to an attorney or CPA for an opinion. Sometimes it’s not even what you said but what you didn’t say. And to add hurt to injury, you didn’t use caveats, disclaimers or disclosures. Bear in mind that errors and omissions insurance will, more than likely, not cover unapproved content in the public domain whether it’s written on paper or on video

Filed Under: E & O Insurance, Insurance Agent Ethics

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